CPSC2024-04-04
Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
Spectrum Brands Inc., of Middleton, Wis., owns subsidiary Empower Brands LLC
Hazard
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
Remedy
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Sold at
Walmart, Target, Amazon, Bed Bath & Beyond and other stores nationwide, including online at www.walmart.com, www.target.com, www.amazon.com, www.bedbathandbeyond.com, and www.blackanddeckerappliances.com from June 2021 through February 2024 for between $14 and $23.
Affected count
About 1.6 million (518,500 units were previously recalled in November 2022)
Injuries reported
Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82 reports of burn injuries, seven of which were second-degree burns. 94 of these incident reports involved units that were repaired as part of the original recall or models featuring the updated design, including 19 burn injuries.
Manufactured in
China
Remedy type
Refund
Products
BLACK+DECKER Model HGS011 Easy Garment Steamers
Consumer contact
Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on "Safety Notices" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2024/Two-Million-Black-Decker-Garment-Steamers-Recalled-by-Empower-Brands-in-Major-Recall-Expansion-Due-to-Burn-Hazard-Refund-Now-OfferedDon't want to check this manually?
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