CPSC2024-06-13
Black Diamond Equipment Recalls Neve Strap Crampons and Accessory Kits Due to Fall Hazard
Black Diamond Equipment, of Salt Lake City, Utah
Hazard
The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.
Remedy
Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.
Sold at
Black Diamond stores, REI and other stores nationwide, and online at blackdiamond.com, backcountry.com and REI.com from January 2024 through May 2024 for about $180.
Affected count
About 350 (In addition, about 28 were sold in Canada)
Injuries reported
The firm has received three reports of incidents of the crampons becoming loose or the heel cup becoming detached by hikers. No injuries have been reported.
Manufactured in
Taiwan
Remedy type
Refund
Products
Neve Strap Crampons and Accessory Kits
Consumer contact
Black Diamond Equipment toll-free at 866-306-0865 from 10 a.m. to 4 p.m. MT Monday through Friday, email at NeveStrapRecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ or www.blackdiamondequipment.com and click on "Recalls" at the top of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2024/Black-Diamond-Equipment-Recalls-Neve-Strap-Crampons-and-Accessory-Kits-Due-to-Fall-HazardDon't want to check this manually?
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