CPSC2024-07-25
Razor Recalls Icon Electric Scooters Due to Fall Hazard
Razor USA LLC, of Cerritos, Calif.
Hazard
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
Remedy
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Sold at
Target, Walmart, Best Buy, and other stores nationwide and online at Amazon.com, Walmart.com, Razor.com and other websites from September 2022 through March 2024 for about $600.
Affected count
About 7,300
Injuries reported
The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising.
Manufactured in
China
Remedy type
Refund
Products
Razor Icon electric scooters
Consumer contact
Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.razor.com/iconrecall or at www.razor.com and click on "Recall Information" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2024/Razor-Recalls-Icon-Electric-Scooters-Due-to-Fall-HazardDon't want to check this manually?
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