CPSC2024-09-12

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

Glen Dimplex Americas Ltd., of Vancouver, Washington
Hazard

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Remedy
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Sold at
Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190.
Affected count
About 12,900
Injuries reported
The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.
Manufactured in
United States
Remedy type
Replace
Products
Cadet-branded Apex72 Electric Heaters
Consumer contact
Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2024/Glen-Dimplex-Americas-Recalls-Cadet-Apex72-Electric-Heaters-Due-to-Fire-Hazard

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