CPSC2023-12-21
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
Pella Corporation, of Pella, Iowa
Hazard
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Remedy
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Sold at
Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.
Affected count
About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico)
Injuries reported
The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
Manufactured in
United States
Remedy type
Repair
Products
Pella Architect Series Casement Windows
Consumer contact
Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.
Official notice
https://www.cpsc.gov/Recalls/2024/Pella-Recalls-Casement-Windows-Due-to-Injury-Hazard-Recall-AlertDon't want to check this manually?
We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.
Get the Sunday Brief