CPSC2024-12-05
NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard
NetZero USA Holdings Inc., of Alpharetta, Georgia
Hazard
The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
Remedy
Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.
Sold at
NetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors from August 2018 through October 2024 for between $100 and $415.
Affected count
About 13,000
Injuries reported
The firm has received seven reports of loose LED boards burning. No injuries have been reported.
Manufactured in
China
Remedy type
Repair
Products
High Bay LED light fixtures
Consumer contact
NetZero USA toll-free at 888-326-2220 from 9 a.m. to 5 p.m. ET. Monday through Friday, email at recall@netzero-usa.com, or online at https://netzero-usa.com/recall or at http://www.netzero-usa.com and click on "Recalls" in the middle of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2025/NetZero-USA-Recalls-High-Bay-LED-Light-Fixtures-Due-to-Fire-HazardDon't want to check this manually?
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