CPSC2025-01-16

Lexmark International Recalls Specialty Printers Due to Fire Hazard

Lexmark International Inc., of Lexington, Kentucky
Hazard

A metal part inside the printer can dislodge, posing a risk of fire.

Remedy
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Sold at
Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
Affected count
About 43,510 (In addition, about 4,000 were sold in Canada)
Injuries reported
The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
Manufactured in
China
Remedy type
Repair
Products
MS725dvn and MX725adve Specialty Printers
Consumer contact
Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2025/Lexmark-International-Recalls-Specialty-Printers-Due-to-Fire-Hazard

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