CPSC2025-01-30
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin
Hazard
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
Remedy
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Sold at
Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.
Affected count
About 12,885 (In addition, about 140 were sold in Canada)
Injuries reported
The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.
Manufactured in
Taiwan
Remedy type
Repair
Products
Matrix-brand Training Cycles
Consumer contact
Johnson Health Tech North America Inc. ("JHTNA") toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at cxrecall@matrixfitness.com or online at https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on "Recalls" for more information. The firm is contacting all known purchasers directly.
Official notice
https://www.cpsc.gov/Recalls/2025/Johnson-Health-Tech-North-America-Recalls-Matrix-Brand-Training-Cycles-Due-to-Fall-HazardDon't want to check this manually?
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