CPSC2025-03-20
Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury
Segway Inc., of Los Angeles, California
Hazard
The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.
Remedy
Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.
Sold at
Best Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.
Affected count
About 220,000
Injuries reported
Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones.
Manufactured in
China, Malaysia
Remedy type
Repair
Products
Segway Ninebot Max G30P and Max G30LP KickScooters
Consumer contact
Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on "Recall Center" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2025/Segway-Recalls-Segway-Ninebot-Max-G30P-and-Max-G30LP-KickScooters-Due-to-Fall-Hazard-and-Risk-of-Serious-InjuryDon't want to check this manually?
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