CPSC2025-04-03
AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard
Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
Hazard
The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
Remedy
Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.
Sold at
AmesburyTruth to various window manufacturers or service parts providers nationwide from April 2024 through January 2025 for about $2.
Affected count
About 200,000
Injuries reported
The firm has received two reported incidents involving a window sliding arm becoming disengaged from the hinge tracks. No injuries have been reported.
Manufactured in
Mexico
Remedy type
Replace
Products
Ashland 10-inch and 14-inch two-bar casement window hinge tracks
Consumer contact
AmesburyTruth toll-free at 844-329-9697 from 8 a.m. to 5 p.m. CT Monday through Friday, by email at HingeTrackRecall@AmesburyTruth.com, or online at www.amesburytruth.com/recall or www.amesburytruth.com and click on "Recalls" located on the tool bar at the top of the home webpage for more information.
Official notice
https://www.cpsc.gov/Recalls/2025/AmesburyTruth-Recalls-Ashland-Casement-Window-Hinge-Tracks-Due-to-Impact-Injury-HazardDon't want to check this manually?
We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.
Get the Sunday Brief