CPSC2025-06-05
Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard
Rinnai America Corporation, of Peachtree City, Georgia
Hazard
The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
Remedy
Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
Sold at
Independent heating and plumbing contractors and wholesale distributors nationwide, and online at Amazon.com, Homedepot.com and Lowes.com from September 2024 through February 2025 for between $3,900 and $5,000.
Affected count
About 2,030 (In addition, 249 were sold in Canada)
Injuries reported
None reported
Manufactured in
Japan
Remedy type
Repair
Products
Rinnai i-Series Plus gas boilers
Consumer contact
Rinnai America Corporation toll-free at 800-621-9419 from 8 a.m. to 8 p.m. ET Monday through Friday, email at recall@rinnai.us, or online at https://www.rinnai.us/support/recalls or at https://www.rinnai.us and click on "Recall" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2025/Rinnai-America-Recalls-Boilers-Due-to-Carbon-Monoxide-CO-Poisoning-HazardDon't want to check this manually?
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