CPSC2025-07-17

VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI

Product photos

Affected VIVI e-bike model number C26
Affected VIVI e-bike model number C26
Affected VIVI e-bike model number MT20
Affected VIVI e-bike model number MT20
Affected VIVI e-bike model number Z3
Affected VIVI e-bike model number Z3
Affected VIVI e-bike model number M026SH
Affected VIVI e-bike model number M026SH
Affected VIVI e-bike model number H6
Affected VIVI e-bike model number H6
Affected VIVI e-bike model number H7
Affected VIVI e-bike model number H7
Affected VIVI e-bike model number MT26H
Affected VIVI e-bike model number MT26H
Affected VIVI e-bike model number 26LGB
Affected VIVI e-bike model number 26LGB
Affected VIVI e-bike model number M026TGB
Affected VIVI e-bike model number M026TGB
Affected VIVI e-bike model number MT26G
Affected VIVI e-bike model number MT26G
Affected VIVI e-bike model number FM20
Affected VIVI e-bike model number FM20
Affected VIVI e-bike model number F20
Affected VIVI e-bike model number F20
Affected VIVI e-bike model number S3
Affected VIVI e-bike model number S3
Affected VIVI e-bike model number Z1
Affected VIVI e-bike model number Z1
Affected VIVI e-bike model number Z2
Affected VIVI e-bike model number Z2
Affected VIVI e-bike models label (located on the frame of e-bikes sold in 2022 and after)
Affected VIVI e-bike models label (located on the frame of e-bikes sold in 2022 and after)
Recalled VIVI e-bike 36-volt lithium-ion battery number label (located on the top or bottom of the battery casing depending on the battery model)
Recalled VIVI e-bike 36-volt lithium-ion battery number label (located on the top or bottom of the battery casing depending on the battery model)
Hazard

The recalled lithium-ion batteries can overheat, posing fire and burn hazards.

Remedy
Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance.
Sold at
Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.
Affected count
About 24,000
Injuries reported
VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported.
Manufactured in
China
Remedy type
Replace
Products
36-volt lithium-ion batteries used with VIVI E-bikes
Consumer contact
VIVI toll-free at 800-375-6103 from 9 a.m. to 5 p.m. ET, or online at https://viviebikes.com/pages/recall or https://viviebikes.com and click on "Important Recall Information" for more information.

Official notice

https://www.cpsc.gov/Recalls/2025/VIVI-E-Bikes-Lithium-ion-Batteries-Sold-with-VIVI-E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death-Sold-by-VIVI

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