CPSC2025-08-14

Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard

Werner Co., of Itasca, Illinois
Hazard

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

Remedy
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Sold at
Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
Affected count
About 122,250
Injuries reported
The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
Manufactured in
China
Remedy type
Refund
Products
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
Consumer contact
Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2025/Werner-Recalls-20-and-24-Multi-Max-Pro-Multi-Purpose-Ladders-Due-to-Fall-Hazard

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