CPSC2025-08-14
Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard
Viewrail, of Goshen, Indiana
Hazard
The LED module can overheat, causing it to melt, posing a fire hazard.
Remedy
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
Sold at
Viewrail.com from August 2023 through June 2025 for about $80.
Affected count
About 2,720
Injuries reported
The firm has received 20 reports of modules overheating or melting. No injuries have been reported.
Manufactured in
China
Remedy type
Refund
Products
Electronic LED modules used on Floating Stairs and Rails
Consumer contact
Viewrail toll-free at (888) 500-2151 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at info@viewrail.com, or online at https://www.viewrail.com/recall or https://www.viewrail.com/support and click on "Product Recalls" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2025/Viewrail-Recalls-Electronic-LED-Modules-used-with-Floating-Stairs-and-Rails-Due-to-Fire-HazardDon't want to check this manually?
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