CPSC2025-10-16CHEMICAL

VST brand tankless water heaters recalled for carbon monoxide poisoning hazard

CARBON MONOXIDENationwide distributionConsumer goods Home Appliances

What this means

The exhaust duct in certain VST brand tankless water heaters can crack, allowing carbon monoxide gas to escape into your home. Carbon monoxide is a colorless, odorless gas that can cause serious injury or death. The company has received 33 reports of cracked ducts, though no injuries have been reported yet.

Stop using the water heater immediately.
Contact VESTA.DS to schedule a free repair with a certified technician.
Install or check that working smoke and carbon monoxide alarms are in your home while you wait for repair.

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Product photos

Recalled VR Plus and VT Series Vesta Water Heaters

Model Number on the Label of the Recalled Water Heaters

The agency's original wording

Hazard

The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.

Remedy

Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.

Intended for

Adults

Illnesses reported

None reported

Sold at

In-store and online at Best Buy, Dick's Sporting Goods, Nebraska Furniture and ABT stores nationwide and online at nordictrack.com and Amazon.com from November 2018 through April 2022 for about $1,700.

Affected count

About 36,700 (In addition, about 3,500 were sold in Canada)

Injuries reported

The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak out. No injuries have been reported.

Manufactured in

South Korea

Remedy type

Repair

Products

VST gas-fired tankless water heaters

Consumer contact

VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2026/VESTA-DS-Recalls-VST-Brand-Tankless-Water-Heaters-Due-to-Carbon-Monoxide-CO-Poisoning-Hazard-and-Risk-of-Serious-Injury-and-Death

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