CPSC2025-10-16CHEMICAL

VST brand tankless water heaters recalled for carbon monoxide poisoning hazard

VST tankless water heaters recalled for carbon monoxide risk

The exhaust duct in certain VST brand tankless water heaters can crack, allowing carbon monoxide gas to escape into your home. Carbon monoxide is a colorless, odorless gas that can cause serious injury or death. The company has received 33 reports of cracked ducts, though no injuries have been reported yet.

  • Stop using the water heater immediately.
  • Contact VESTA.DS to schedule a free repair with a certified technician.
  • Install or check that working smoke and carbon monoxide alarms are in your home while you wait for repair.

Product photos

Recalled VR Plus and VT Series Vesta Water Heaters
Recalled VR Plus and VT Series Vesta Water Heaters
Recalled VR Series Vesta Water Heater
Recalled VR Series Vesta Water Heater
Model Number on the Label of the Recalled Water Heaters
Model Number on the Label of the Recalled Water Heaters
Hazard

The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.

Remedy
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Who it affects
Adults
Illnesses reported
None reported
Sold at
In-store and online at Best Buy, Dick's Sporting Goods, Nebraska Furniture and ABT stores nationwide and online at nordictrack.com and Amazon.com from November 2018 through April 2022 for about $1,700.
Affected count
About 36,700 (In addition, about 3,500 were sold in Canada)
Injuries reported
The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak out. No injuries have been reported.
Manufactured in
South Korea
Remedy type
Repair
Products
VST gas-fired tankless water heaters
Consumer contact
VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2026/VESTA-DS-Recalls-VST-Brand-Tankless-Water-Heaters-Due-to-Carbon-Monoxide-CO-Poisoning-Hazard-and-Risk-of-Serious-Injury-and-Death

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