CPSC2026-01-29PHYSICAL HAZARD
Gazelle USA Urban Arrow FamilyNext Pro cargo e-bikes recalled for faulty buckle hazard
ENTRAPMENTNationwide distribution
Stop using Gazelle Urban Arrow e-bikes
The buckle on the cargo area bench of these e-bikes can fail to fully latch, which could allow children to fall or shift unsafely during riding. Gazelle USA has received three reports of buckles not latching properly, though no injuries have been reported yet.
- Stop using the e-bike immediately if you have children in the cargo area
- Contact Gazelle USA to schedule a free repair at an authorized dealership
- A technician will replace the buckle and repair the bench assembly
Product photos
Hazard
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Remedy
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Sold at
Individual specialty stores from March 2025 through December 2025 for about $9,000.
Affected count
About 320
Injuries reported
The firm has received three reports of buckles not fully latching. No injuries have been reported.
Manufactured in
Vietnam
Remedy type
Repair
Products
Urban Arrow FamilyNext Pro Cargo E-Bikes
Consumer contact
Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-HazardDon't want to check this manually?
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