Serious riskCPSC
Highlife Collection spa jets recalled for entanglement, drowning risk
Hydromassage rotary jets in Watkins Highlife Collection spas can create strong suction that may entangle a user's hair and pull their head underwater. One incident of hair entanglement has been reported. The recall affects 2023–2025 models including Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter, and Jetsetter LX spas.
From the CPSC notice · Read the official notice ↗
What to do
- Stop using the recalled jets immediately.
- Find your spa's serial number on the front panel.
- Visit hotspring.com/recalls to check if your model is affected.
- Contact Watkins Manufacturing for free replacement jet inserts and instructions to disable the old jets.
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- Hydromassage Rotary Jet (6 fin) in Highlife Collection spas
- Sold at
- Independent pool and spa dealers nationwide from October 2022 through September 2025 for between $16,000 and $24,000 (spas) and between $18 and $35 (replacement parts).
- Sold in
- Nationwide
- Made for
- All ages
- On our parents list
- Because it can endanger children at home.
Photos from the CPSC
Details
- Units affected
- About 32,900 units (In addition, about 853 were sold in Canada)
- Injuries reported
- The firm has received one report of a consumer whose hair was entangled in the jets. No injuries have been reported.
- Illnesses reported
- Yes
- Fix
- Repair
- Manufactured in
- China
- Company contact
- Watkins Wellness toll-free at 888-450-5748 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at jetrecall@watkinsmfg.com or online at http://www.hotspring.com/recalls or http://www.hotspring.com and click on "Recalls" at the bottom of the page for more information.
- Recall number
- 26268
In the CPSC's words
- Description
- This recall involves Hydromassage rotary jets (6 fin) in Highlife Collection spas and also sold as replacement parts. There are eight models included in this collection: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter and Jetsetter LX. The recalled jets are found in model year 2023, 2024 and 2025 Highlife Collection spas.
- Hazard
- The hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user.
- Remedy
- Consumers should immediately stop using the recalled jets and go to the firm's website http://www.hotspring.com/recalls to determine if their spa has them. If it is determined that the spa has the recalled parts, contact the firm to obtain instructions and a video that demonstrates how to turn the recalled jets off and how to install free replacement jet inserts in your spa. Consumers will need the serial number located on the front of the spa to make the determination.