Serious riskCPSC
Babysense Max View baby monitor recalled for fire hazard
The display unit (parent unit) of Babysense Max View Baby Monitors can overheat or spark while charging, creating a fire risk. The affected model is VBM55, sold online from January 2023 through December 2025. Hisense has received 11 reports of overheating or sparking, but no injuries so far.
From the CPSC notice · Read the official notice ↗
What to do
- Stop using the display unit immediately.
- Contact Hisense for a free replacement display unit.
- Do not throw the device in regular trash, curbside recycling, or battery recycling boxes—contact your local household hazardous waste collection center for safe disposal.
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- Babysense Max View Baby Monitors
- Sold at
- Online at Amazon.com, Walmart.com, and babylist.com from January 2023 through December 2025 for between $90 and $180.
- Sold in
- Nationwide
- Made for
- Infants
Photos from the CPSC
Details
- Units affected
- About 81,800
- Injuries reported
- Hisense has received 11 reports of incidents involving the display unit for the Babysense Max View Baby Monitors. No injuries have been reported.
- Illnesses reported
- Yes
- Fix
- Replace
- Manufactured in
- China
- Company contact
- Hisense toll-free at (833) 689-2652 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@recallsecure.com or online at www.recallsecure.com or www.babysensemonitors.com and click on "Product Recalls" at the top of the page for more information.
- Recall number
- 26307
In the CPSC's words
- Description
- This recall involves the Babysense Max View Baby Monitor with model number VBM55. The reported issue involves the display unit (also referred to as the parent unit) that allows the parents to see and hear the baby (not the camera component that is placed in the child's bedroom). The display unit has "5.5" HD 1080P" printed on the upper left side of the monitor screen and the "babysense" logo on the lower portion of the monitor screen. The model number, "VBM55RX," is printed on the product identification label on the back of the display unit. Note: Do not throw this recalled device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
- Hazard
- The display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers.
- Remedy
- Consumers should stop using the display unit of the Max View baby monitors immediately and contact Hisense for a free replacement display unit that does not pose a fire hazard.