Serious riskCPSC
NEWDERY power banks (ZHX-PB22) recalled for fire and burn hazards from battery ignition
NEWDERY power banks with model number ZHX-PB22 (black with yellow cables) can have lithium-ion batteries that unexpectedly explode or catch fire. The company has received nine reports of fires, including one that caused $2 million in property damage and one burn injury.
From the CPSC notice · Read the official notice ↗
What to do
- Stop using the recalled power bank immediately.
- Do not throw it in the trash, curbside recycling, or battery collection boxes—it poses a fire risk in those settings.
- Contact your local household hazardous waste (HHW) collection center first to confirm they accept recalled lithium-ion batteries, then dispose of it there.
- For a full refund, contact NEWDERY with a photo showing the model number, serial number, and the word 'recalled' plus your last name written in permanent marker on the device.
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- NEWDERY power banks
- Sold at
- Sold Online At: Amazon.com from October 2023 to November 2024 for between $27 and $50.
- Sold in
- Nationwide
- Made for
- All ages
Photos from the CPSC
Details
- Units affected
- About 21,380
- Injuries reported
- NEWDERY has received nine reports of the recalled power banks exploding and igniting, including one report of a serious fire resulting in $2 million in property damage and one report of a burn injury.
- Illnesses reported
- Yes
- Fix
- Refund
- Manufactured in
- China
- Company contact
- NEWDERY toll-free at 888-256-6673 from 11 a.m. to 7 p.m. ET Monday through Friday, email at support@newdery.com or online at https://www.newdery.com/pages/newdery-power-bank-recalls or go to www.newdery.com and click on “Recall” at the top of the page for more information.
- Recall number
- 26792
In the CPSC's words
- Description
- This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and the model number “ZHX-PB22” is printed on the back.
- Hazard
- The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers.
- Remedy
- Consumers should stop using the recalled power banks immediately and contact NEWDERY for instructions on how to receive a full refund. To receive a refund, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number and the word “recalled” and the consumer’s last name written on the power bank in permanent marker. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a refund. Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.