FDA-Device2025-12-31Class IIPROCESSING DEFECT

BD Pyxis automated medication dispensing cabinets recalled for drawer failure due to firmware update

OTHERNationwide distributionMedical devices

What this means

BD Pyxis automated medication dispensing cabinets used in hospitals and pharmacies received a firmware update that caused certain drawers to fail. When a drawer fails, staff may have difficulty accessing or restocking medications, which could delay patient care.

If you operate a BD Pyxis cabinet, contact BD CareFusion immediately for a firmware fix
Monitor affected drawers for error messages or failure to open
Ensure backup medication access procedures are in place during any drawer outages
Do not attempt to force a failed drawer open

The agency's original wording

Hazard

Automated Dispensing Cabinets (ADC) received a Half Height CUBIE drawer firmware update, which caused a Cubie Insert event which prompts software to generate a duplicate address, which causes an error and the drawer to fail, which may lead to inability or delay in accessing stored items, delay in the replenishment of ADCs or patient specific medications stored outside of ADCs.

Intended for

All ages

Illnesses reported

None reported

Sold states

Worldwide - US Nationwide distribution including in the states of CO, IN, OH, TX, KS, FL, GA, NC, CA, HI, IL, NY, MI, VA, AL, LA, NE, KY, OK, AR, TN, WY, NJ, WI, SD, AZ, NV, MO, MA, ID, WV, DE, PA, WA, MT, CT, IA, MD, PR, MN, NM, OR, VT, MS, ME, AK, UT, DC, GU, SC, NH, RI, ND, AS and the countries of CH, CA, KW, QA, NL, GB, UY, AU, NZ, BH, TH, SG, CN, FR, LB, BS, HK, TR, PL, AR, BR, CL, CO, MX, ES, BM, SA, IL.

Affected count

53669

Manufactured in

10020 Pacific Mesa Blvd, N/A, San Diego, CA, United States

Products

BD Pyxis MedStation ES, REF: 323, BD Pyxis MedStation ES 7 Drawer Auxiliary, REF: 324, BD Pyxis MedStation ES Tower, REF: 352, BD Pyxis Pro 7-Drawer Auxiliary, REF: 1149-00, BD Pyxis Pro 7- Drawer Auxiliary with Secure Tower, REF: 1152-00, BD Pyxis Pro MedStation Main, REF: 1155-00, BD Pyxis CII Safe ES, REF: 1116-00

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-0962-2026

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