FDA-Device2025-12-31Class IIPROCESSING DEFECT

Intuitive Surgical da Vinci 5 Surgeon Console motor connector recalled for potential ergonomics lockup

OTHERNationwide distribution

Check your da Vinci 5 surgeon console serial number

A faulty motor connector in certain da Vinci 5 surgical systems may cause Error 23062, which locks the surgeon console's ergonomic adjustments (viewer, headrest, armrest, and pedal position). This could delay or disrupt a scheduled surgical procedure. The issue affects 144 systems across 30 states.

  • Check if your da Vinci 5 system serial number matches the recall list provided by Intuitive Surgical
  • If your system is affected, contact Intuitive Surgical Technical Support immediately to arrange motor replacement
  • Do not proceed with surgery on an affected system until the connector is replaced
Hazard

Surgical system Error 23062 due to connector1) Partially damaged "Potential problem with ergonomics: Disable - Retry " or 2) Failed "Disable Ergonomics: Viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted. Contact Technical Support to report the issue: Cancel-Disable" ergonomics locked until motor replaced; may lead to delay/aborted/alternate procedure

Sold states
US Nationwide distribution in the states of MN, FL, CO, CA, NC, KS, TX, SC, WV, LA, OH, NY, NH, GA, KY, OK, NJ, MA, OR, PA, NM, AZ, TN, ND, IL, AR, WA, IN, VA, CT.
Affected count
144
Manufactured in
1266 Kifer Rd, N/A, Sunnyvale, CA, United States
Products
da Vinci 5, Surgeon Console Column Motor Connector; ASSY,DV5 CONSOLE,SSC,IS5000; Part Number: 380730-40

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-0964-2026

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