Philips Azurion imaging systems recalled for software issues causing system restarts
Philips Azurion X-ray imaging systems running software versions R2.1.10 or R2.2.10 may experience six different software problems. These include unexpected system restarts, continuous restart loops, storage space issues, and positioning errors that could affect image quality or system availability.
From the FDA notice · Read the official notice ↗ · All Philips recalls
What to do
- Check if your Azurion system model number is on the recall list (3 M12, 3 M15, 5 M12, 5 M20, 7 B12, 7 B20, or 7 M12)
- Verify your system's software version (R2.1.10 or R2.2.10)
- Contact Philips Medical Systems immediately for software updates or guidance
- Do not ignore system restart warnings or positioning errors
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- Philips Azurion Systems with software versions R2.1.10 and R2.2.10. Includes the following label descriptions and corresponding models: 1. Azurion 3 M12. Model Numbers: 722063, 722221. 2. Azurion 3 M15. Model Numbers: 722064, 722222, 722280. 3. Azurion 5 M12. Model Number: 722227. 4. Azurion 5 M20. Model Numbers: 722228, 722281. 5. Azurion 7 B12. Model Numbers: 722067, 722225. 6. Azurion 7 B20. Model Numbers: 722068, 722226. 7. Azurion 7 M12. Model Numbers: 722078, 722223. 8. Azurion 7 M20. Model Numbers: 722079, 722224, 722282.
- Sold in
- Nationwide
- Made for
- All ages (0 months and older)
Details
- Units affected
- 10,466 units
- Illnesses reported
- None reported
- Manufactured in
- Veenpluis 4-6, Best, Netherlands
- Classification
- Class II
- Recall number
- Z-1091-2026
In the FDA's words
- Description
- Philips Azurion Systems with software versions R2.1.10 and R2.2.10. Includes the following label descriptions and corresponding models: 1. Azurion 3 M12. Model Numbers: 722063, 722221. 2. Azurion 3 M15. Model Numbers: 722064, 722222, 722280. 3. Azurion 5 M12. Model Number: 722227. 4. Azurion 5 M20. Model Numbers: 722228, 722281. 5. Azurion 7 B12. Model Numbers: 722067, 722225. 6. Azurion 7 B20. Model Numbers: 722068, 722226. 7. Azurion 7 M12. Model Numbers: 722078, 722223. 8. Azurion 7 M20. Model Numbers: 722079, 722224, 722282. Six (6) identified software issues which may result in the following: system keeps restarting, AMC triple drive, C-Partition of Suite PC running out of free space, system remains in continuous restart mode after the start-up, misalignment of Market Tool Overlay, and longitudinal positional error. Software Versions: R2.1.10 and R2.2.10. 1. Model Number (UDI): 722063 ((01)00884838085275(21)122, (01)00884838085275(21)64, (01)00884838085275(21)56, (01)00884838085275(21)131, (01)00884838085275(21)84, (01)00884838085275(21)132, (01)00884838085275(21)96, (01)00884838085275(21)98, (01)00884838085275(21)108, (01)00884838085275(21)153, (01)00884838085275(21)69, (01)00884838085275(21)154, (01)00884838085275(21)97, (01)00884838085275(21)137, (01)00884838085275(21)116, (01)00884838085275(21)127, (01)00884838085275(21)151, (01)00884838085275(21)148, (01)00884838085275(21)150, (01)00884838085275(21)146, (01)00884838085275(21)149, (01)00884838085275(21)123, (01)00884838085275(21)130, (01)00884838085275(21)143, (01)00884838085275(21)139, (01)00884838085275(21)144, (01)00884838085275(21)145, (01)00884838085275(21)141, (01)00884838085275(21)140, (01)00884838085275(21)135, (01)00884838085275(21)133, (01)00884838085275(21)107, (01)00884838085275(21)120, (01)00884838085275(21)129, (01)00884838085275(21)105, (01)00884838085275(21)110, (01)00884838085275(21)128, (01)00884838085275(21)119, (01)00884838085275(21)113, (01)00884838085275(21)43, (01)00884838085275(21)117, (01)00884838085275(21)115, (01)00884838085275(21)101, (01)00884838085275(21)94, (01)00884838085275(21)106, (01)00884838085275(21)103, (01)00884838085275(21)99, (01)00884838085275(21)102, (01)00884838085275(21)104, (01)00884838085275(21)100, (01)00884838085275(21)80, (01)00884838085275(21)81, (01)00884838085275(21)89, (01)00884838085275(21)86, (01)00884838085275(21)90, (01)00884838085275(21)91, (01)00884838085275(21)92, (01)00884838085275(21)75, (01)00884838085275(21)82, (01)00884838085275(21)87, (01)00884838085275(21)93, (01)00884838085275(21)85, (01)00884838085275(21)88, (01)00884838085275(21)79, (01)00884838085275(21)83, (01)00884838085275(21)76, (01)00884838085275(21)77, (01)00884838085275(21)78, (01)00884838085275(21)70, (01)00884838085275(21)53, (01)00884838085275(21)72, (01)00884838085275(21)63, (01)00884838085275(21)71, (01)00884838085275(21)73, (01)00884838085275(21)62, (01)00884838085275(21)50, (01)00884838085275(21)59, (01)00884838085275(21)54, (01)00884838085275(21)61, (01)00884838085275(21)52, (01)00884838085275(21)55, (01)00884838085275(21)40, (01)00884838085275(21)51, (01)00884838085275(21)48, (01)00884838085275(21)47, (01)00884838085275(21)46, (01)00884838085275(21)44, (01)00884838085275(21)41, (01)00884838085275(21)38, (01)00884838085275(21)29, (01)00884838085275(21)27, (01)00884838085275(21)28, (01)00884838085275(21)37, (01)00884838085275(21)36, (01)00884838085275(21)26, (01)00884838085275(21)25, (01)00884838085275(21)30, (01)00884838085275(21)21, (01)00884838085275(21)24, (01)00884838085275(21)22, (01)00884838085275(21)19, (01)00884838085275(21)23, (01)00884838085275(21)18, (01)00884838085275(21)17, (01)00884838085275(21)15, (01)00884838085275(21)16, (01)00884838085275(21)14, (01)00884838085275(21)3, (01)00884838085275(21)2, (01)00884838085275(21)4, (01)00884838085275(21)121), 722221 ((01)00884838099203(21)181, (01)00884838099203(21)3, (01)00884838099203(21)7, (01)00884838099203(21)178, (01)00884838099203(21)54, (01)00884838099203(21)6, (01)00884838099203(21)93, (01)00884838099203(21)69, (01)00884838099203(21)9, (01)00884838099203(21)177, (01)00884838099203(21)115, (01)00884838099203(21)85, (01)00884838099203(21)19, (01)00884838099203(21)49, (01)00884838099203(21)171, (01)00884838099203(21)153, (01)00884838099203(21)108, (01)00884838099203(21)207, (01)00884838099203(21)208, (01)00884838099203(21)198, (01)00884838099203(21)193, (01)00884838099203(21)194, (01)00884838099203(21)205, (01)00884838099203(21)203, (01)00884838099203(21)202, (01)00884838099203(21)195, (01)00884838099203(21)196, (01)00884838099203(21)197, (01)00884838099203(21)190, (01)00884838099203(21)146, (01)00884838099203(21)186, (01)00884838099203(21)35, (01)00884838099203(21)43, (01)00884838099203(21)180, (01)00884838099203(21)187, (01)00884838099203(21)182, (01)00884838099203(21)185, (01)00884838099203(21)173, (01)00884838099203(21)183, (01)00884838099203(21)164, (01)00884838099203(21)184, (01)00884838099203(21)165, (01)0088483
- Hazard
- Six (6) identified software issues which may result in the following: system keeps restarting, AMC triple drive, C-Partition of Suite PC running out of free space, system remains in continuous restart mode after the start-up, misalignment of Market Tool Overlay, and longitudinal positional error.
More from Philips
See all- Philips Allura Xper systems recalled for FlexVision software issue
ModerateFDANov 6, 2026
- Philips Azurion 3 M12 systems recalled over unapproved drives
ModerateFDAOct 27, 2026
- Philips Azurion X-ray systems recalled over image and movement software issues
ModerateFDAAug 19, 2026
- Philips Azurion X-ray systems recalled for software image and movement issues
ModerateFDAAug 19, 2026
- Philips Allura Xper FD X-ray systems recalled over firmware issue
ModerateFDAAug 19, 2026