Philips Azurion X-ray system software recall for imaging loss and motorized movement failure
Contact Philips about your Azurion X-ray system
Philips has identified two software issues in Azurion R3.1 systems that may cause the device to restart continuously, lose X-ray imaging capability, lose motorized movement, display incorrect images, or lose data. One issue affects all models; a second affects only systems with a Poly-G3 frontal stand.
- Check if your Azurion system model and serial number match the recall list
- Contact Philips Medical Systems immediately if your system is affected
- Do not use an affected system until Philips provides a software update or resolution
Philips has identified two (2) software issues affecting device systems that may result in loss of imaging (X-ray) functionality and/or loss of motorized movement, and/or incorrect image content and/or loss of data. Issue 1 - System remains in continuous restart mode after the start-up. Issue 2 - Longitudinal Position Error Applicable only to systems with Poly-G3 frontal stand.
Official notice
https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-1113-2026More PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. recalls
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