FDA-Device2026-01-28Class IIPROCESSING DEFECT
Philips Patient Information Center iX software update silently changes notification settings
What this means
Philips released a software update (version 4.5.0) for the Patient Information Center iX that changes how mobile event notifications are filtered. The system makes these changes without alerting users, so staff may not realize their notification settings have been altered.
- Review your mobile event notification filter settings after any system updates
- Contact Philips support if you notice unexpected changes to notification behavior
- Check with your clinical engineering or IT team about any recent software patches
The agency's original wording
Hazard
A recent software (SW) patch modifies Mobile Event Notification filter settings without providing any indication to the user when upgrading the system.
Intended for
All ages
Illnesses reported
None reported
Sold states
Worldwide distribution - US Nationwide and the countries of Austria, Belgium, Brazil, Canada, Czech Republic, Dominican Rep, Finland, France, Germany, Greece, Hungary, India, Italy, Japan, Jordan, Netherlands, Norway, Poland, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom, Utd.Arab.Emir.
Affected count
146 units (41 US, 105 OUS)
Manufactured in
222 Jacobs St, Cambridge, MA, United States
Products
Patient Information Center iX; Software Version Number: 4.5.0
Official notice
https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-1156-2026Want us to check the next one for you?
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