Beckman Coulter DxC 700 AU analyzer recalled for software errors causing result delays
Certain Beckman Coulter DxC 700 AU clinical chemistry analyzers with specific software may stop working properly if left running for more than 15 minutes. The system will display database errors and stop analyzing patient samples. A technician from Beckman Coulter must visit your facility to install a software fix.
From the FDA notice · Read the official notice ↗ · All Beckman Coulter recalls
What to do
- Check if your DxC 700 AU serial number matches the recall list
- Contact Beckman Coulter to schedule a technician visit for the software update
- Do not rely on this analyzer until the fix is applied
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- DxC 700 AU, REF: B86444, B86446
- Sold in
- Nationwide
- Made for
- All ages (0 months and older)
This recall covers 2 products — see all of them.
Details
- Units affected
- 142
- Illnesses reported
- None reported
- Manufactured in
- 454-32, Higashino; Nagaizumi-Cho, Sunto-Gun, N/A, Japan
- Classification
- Class II
- Recall number
- Z-1552-2026
In the FDA's words
- Description
- DxC 700 AU, REF: B86444, B86446 A delay in results may occur. When clinical chemistry analyzer calibration monitor with PC installed with Microsoft SQL Server 2022 Express is open beyond15 minutes may lead to: Reagent Blank and calibration databases not opening errors: CAL History DB Open Error.., RB History DB Open Error..; system will stop analyzing, firm service must visit to apply software solution; may lead to delay in diagnosis and/or patient treatment. REF/UDI-DI/Serial Numbers: Newer Instrument Installed with PC preinstalled with Microsoft SQL Server 2022 Express: B86444/14987666542545/2025060063, 2025060073, 2025060074, 2025060075, 2025060079, 2025060085, 2025060086, 2025060087, 2025060091, 2025060098, 2025060099, 2025060124, 2025060125, 2025060126, 2025060127, 2025060128, 2025060129, 2025070139, 2025070156, 2025070159, 2025070160, 2025070161, 2025070164, 2025070167, 2025070168, 2025070169, 2025070178, 2025070180, 2025070181, 2025070182, 2025070184, 2025070186, 2025070191, 2025070192, 2025070193, 2025070194, 2025070204, 2025080208, 2025080217, 2025080219, 2025080236, 2025080237, 2025080238, 2025080241, 2025080242, 2025080246, 2025080247, 2025080250, 2025090266, 2025090267, 2025090270, 2025090271, 2025090273, 2025090274, 2025090275, 2025090281, 2025090283, 2025090285, 2025090286, 2025090287, 2025090289, 2025090290, 2025090291, 2025090292, 2025090293, 2025090294, 2025090295, 2025090296, 2025090297, 2025090298, 2025090299, 2025090301, 2025090302, 2025090303, 2025090304, 2025090306, 2025100370, 2025100371, 2025100372, 2025100373, 2025100421, 2025100422, 2025100423, 2025100424, 2025100425, 2025100426, 2025100427, 2025110428, 2025110429, 2025110437, 2025110442, 2025110445, 2025110452, 2025110454, 2025110456, 2025110457, 2025110458, 2025110462, 2025120464, 2025120468, 2025120469, 2025120471, 2025120475, 2025120477, 2025120478, 2025120479, 2025120480, 2025120482, 2025120483, 2025120484, 2025120485, 2025120486, 2025120487, 2025120488, 2025120489, 2025120490, 2025120492, 2025120493, 2025120494, 2025120495, 2025120496. B86446/14987666542514/2025090277, 2025090284. Older Instrument Replaced with PC preinstalled with Microsoft SQL Server 2022 Express: B86444/14987666542545/2017050064, 2017100174, 2018030312, 2018040352, 2018100561, 2018110599, 2019010712, 2019010713, 2019111170, 2021021852, 2021102318, 2021122458, 2022042631, 2022052705, 2022062775, 2023063701, 2024064408, 2024064419, 2024064440 Distribution: US Nationwide distribution including in the states of NE, WA, PA, CA, AZ, NC, TX, NV, CT, AL, NJ, TN, MT, ID, GA, SC, OH, KS, WI, HI, FL, VA, MI, NH, ME, NY, OR, LA, PR, MN, IL, MD, MO, MS, OK, AR. Affected quantity: 142
- Hazard
- A delay in results may occur. When clinical chemistry analyzer calibration monitor with PC installed with Microsoft SQL Server 2022 Express is open beyond15 minutes may lead to: Reagent Blank and calibration databases not opening errors: CAL History DB Open Error.., RB History DB Open Error..; system will stop analyzing, firm service must visit to apply software solution; may lead to delay in diagnosis and/or patient treatment.
2 products in this recall
Beckman Coulter DxC 700 AU and AU5800 analyzers recalled for delayed results risk
Beckman Coulter is recalling two clinical chemistry analyzer models, the DxC 700 AU and the AU5800, because the calibration monitor PC can show database errors if it is left open for more than 15 minutes. When this happens, the system can stop analyzing samples, which may delay test results, diagnosis, or patient treatment. No injuries have been reported.
The agency lists each product separately. Check every one you might have.
- DxC 700 AU, REF: B86444, B86446 (this page)Z-1552-2026 · 142
- CHEMISTRY ANALYZER AU5800, REF: B96697, B96698, B23279, B23280, B23281Z-1553-2026 · 47