Moderate riskCPSC
Andersen 100 Series window control devices recalled for fall risk
Andersen Windows is recalling opening control devices on 100 Series casement windows manufactured before November 19, 2025. These devices can break or detach after impact, allowing windows to open unexpectedly and creating a fall risk, especially for children. No injuries have been reported, but eight instances of device failure have been documented.
From the CPSC notice · Read the official notice ↗
What to do
- Keep affected windows closed and locked until repaired.
- Find your window's Product ID number on the upper right corner label.
- Visit www.andersenwindows.com/100seriescasementwocdrecall to request a free repair.
- Contact Andersen Windows with your Product ID to confirm if your window is affected.
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- Window opening control devices sold as kits or installed on 100 Series casement windows
- Sold at
- Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window).
- Sold in
- Nationwide
- Made for
- All ages
Photos from the CPSC
Details
- Units affected
- About 91,000 (In addition, about 180 were sold in Canada)
- Injuries reported
- The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
- Illnesses reported
- None reported
- Fix
- Repair
- Manufactured in
- United States
- Company contact
- Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.
- Recall number
- 26306
In the CPSC's words
- Description
- This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall.
- Hazard
- The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
- Remedy
- Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.