Residential Elevators StrikeLock hoistway door locking device recalled for fall and injury hazard
What this means
Residential Elevators' StrikeLock hoistway door locking device can fail to prevent the elevator cab from moving while the landing door is open. This can cause people to fall or be struck, resulting in serious injury or death. About 450 residential elevators installed since April 2024 are affected.
- Stop using your residential elevator immediately if it has a StrikeLock hoistway door locking device installed
- Contact Residential Elevators or your local elevator dealer to confirm whether your system uses this device
- Schedule a free repair by calling Residential Elevators or your dealer to have the device fixed
Product photos
The agency's original wording
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Official notice
https://www.cpsc.gov/Recalls/2026/Residential-Elevators-Recalls-Elevator-StrikeLock-Hoistway-Door-Locking-Device-Due-to-Risk-of-Serious-Injury-or-Death-from-Fall-and-Injury-HazardsWant us to check the next one for you?
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