Moderate riskCPSC
Acer folding electric scooters recalled for fall hazard
A loose screw on the Acer AES015 folding electric scooter can cause the front tube to collapse unexpectedly while riding, creating a fall hazard. The scooters were sold online and in stores between June 2023 and February 2026. One injury has been reported internationally.
From the CPSC notice · Read the official notice ↗
What to do
- Stop using the scooter immediately
- Visit acer.com/us-en/support/alerts-recalls or contact Acer for instructions to tighten the screw
- Request free repair tools from Acer if needed
- Look for model AES015 on the label on the front tube to confirm your scooter is affected
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- Acer AES015 Two-Wheeled Folding Electric Scooters
- Sold at
- Online at Acer.com, Amazon.com and in stores at BrandMart from between June 2023 and February 2026 for between $245 and $70.
- Sold in
- Nationwide
- Made for
- All ages
Photos from the CPSC
Details
- Units affected
- About 510 (In addition, about 311 were sold in Canada and about 150 were sold in Mexico)
- Injuries reported
- None reported in the United States (and one report of the tube folding down resulting in a fall and minor abrasions internationally).
- Illnesses reported
- Yes
- Fix
- Repair
- Manufactured in
- China
- Company contact
- Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at acer.esseries@acer.com or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.
- Recall number
- 26453
In the CPSC's words
- Description
- This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.
- Hazard
- A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
- Remedy
- Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.