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CPSC2026-05-28PHYSICAL HAZARD

Giantex and Costway portable steam saunas recalled for burn hazard

Giantex
BURNNationwide distribution

Giantex and Costway steam saunas recalled for burn hazard

The steam diffuser in these portable saunas can be positioned too close to your body, allowing hot steam to contact your skin. Giantex has received nine reports of burns, including one second-degree burn.

  • Stop using the sauna immediately.
  • Unplug the steam unit and cut the cord.
  • Take a photo of the destroyed sauna and email it to support@giantex.com, or submit it at https://www.giantex.com/pages/product-recall-notice.
  • Contact Giantex for a full refund.

Product photos

Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-BK
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-BK
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-CF
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-CF
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-GR
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-GR
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-NY
Recalled Portable Steam Sauna with accessories, Model Number: BA7635US-NY
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-B
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-B
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-CF
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-CF
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-GR
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-GR
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-PI
Recalled Portable Steam Sauna with accessories, Model Number: BA7733US-PI
Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-BK
Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-BK
Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-C
Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-C
Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-GR
Recalled Portable Steam Sauna with accessories, Model Number: BA7579US-GR
Hazard

The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.

Remedy
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Sold at
The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
Affected count
About 1,000
Injuries reported
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Manufactured in
China
Remedy type
Refund
Products
Giantex and Costway 2-liter and 3-liter Portable Steam Saunas
Consumer contact
Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2026/Giantex-Recalls-Giantex-and-Costway-Portable-Steam-Saunas-Due-to-Burn-Hazard

More Giantex Inc., of Ontario, California recalls

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