CPSC2026-06-04PHYSICAL HAZARD

SUNS International SS6291 elevator interlock switch recalled for fall and crushing hazard

FALLNationwide distributionConsumer goods

What this means

The SUNS SS6291 interlock switch, used in residential elevators, can get stuck in a retracted position. When this happens, the exterior elevator door may stay unlocked even when the elevator moves to another floor, creating a risk of falling or being crushed.

Stop using your residential elevator if it contains a SUNS SS6291 interlock switch (model number and date code printed on the switch label).
Contact SUNS International or your elevator installer immediately for a free replacement switch installation.
Check if your switch has a date code between 2431 and 2543 (produced August 20, 2024–November 6, 2025).

Product photos

Recalled SUNS SS6291 Solenoid Interlock Switch

The agency's original wording

Hazard

The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.

Remedy

Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

Intended for

Adults

Illnesses reported

None reported

Sold at

SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.

Affected count

About 7,000

Injuries reported

SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.

Manufactured in

China

Remedy type

Repair

Products

SUNS SS6291 Solenoid Interlock Switches

Consumer contact

SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators scrantonelevator@gmail.com 813-477-0358 The Home Elevator Co. sunsrecall@theheco.com 866-632-0342 EDCO Elevator edcoelevators@aol.com 251-990-7464 Inclinator Company of America info@inclinator.com 800-343-9007 https://inclinator.com/ American Access service@aaccessis.com 800-409-3349 https://aaccessis.com/ American Elevator Company LLC sales@theelevatorman.com 423-267-5438 Rise Above Elevator Kenny@RiseAboveElevator.com 772-240-5777 https://riseaboveelevator.com/

Official notice

https://www.cpsc.gov/Recalls/2026/SUNS-International-Recalls-Residential-Elevator-Interlock-Switches-Due-to-Fall-and-Crushing-Hazard-Risk-of-Death-or-Serious-Injury

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