CPSC2026-07-30FIRE HAZARD
BenQ GV31 portable projector recalled for lithium-ion battery fire and burn hazard
BenQ GV31 projector recalled for battery fire risk
The rechargeable lithium-ion battery in BenQ GV31 portable projectors can overheat, creating a risk of fire and burns. BenQ has received three reports of overheating, including one case of hand burns. About 1,249 projectors are affected in the U.S.
- Stop using the projector immediately.
- Register at https://www.benq.com/en-us/support/gv31recall.html for a free battery repair or replacement projector.
- Do not throw the projector in trash, curbside recycling, or battery recycling boxes — contact your local hazardous waste collection center for proper disposal instructions.
Product photos
Hazard
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Remedy
Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Sold at
Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
Affected count
About 1,249 (In addition, about 240 were sold in Canada)
Injuries reported
The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.
Manufactured in
China
Remedy type
Repair
Products
BenQ GV31 Portable Projectors
Consumer contact
BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2026/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-HazardsDon't want to check this manually?
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