Serious riskCPSC
Sauna360 infrared saunas recalled for fire and burn hazards
The infrared heating panels in Sauna360 saunas and kits can short circuit and overheat, creating a risk of fire and serious burns. The company has received 67 reports of overheating, melting, charring, or burning, though no injuries have been reported yet.
From the CPSC notice · Read the official notice ↗
What to do
- Stop using your Sauna360 infrared or hybrid sauna immediately.
- Contact Sauna360 to schedule a free in-home repair from a professional installer.
- Find your product by checking the control panel for brand names like Saunalogic, Infralogic, Carbonflex, or Tylö, or by locating the serial number under the lower or upper bench.
Is yours affected?
Compare your label or packaging with the recalled product.
- Product
- Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
- Sold at
- Sold At: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.
- Sold in
- Nationwide
- Made for
- Adults
Photos from the CPSC
Details
- Units affected
- About 41,580 (In addition, about 6,758 were sold in Canada)
- Injuries reported
- The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.
- Illnesses reported
- Yes
- Fix
- Repair
- Manufactured in
- China
- Company contact
- Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall or https://sauna360.com and clicking "Recall" at the bottom of the page for more information.
- Recall number
- 26784
In the CPSC's words
- Description
- This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:
- Hazard
- The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.
- Remedy
- Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.