Gazelle USA Urban Arrow cargo electric bikes recalled for seat post bolt failure and fall hazard
What this means
The front bolt in the seat post clamping mechanism on certain Urban Arrow cargo electric bikes can break, causing the seat to loosen during use. This poses a fall hazard to riders. The manufacturer has received nine reports of damage to the seat-post connection, though no injuries have been reported yet.
- Stop riding the recalled bike immediately
- Fill out the recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8
- Contact Gazelle USA to receive a free replacement seat post and saddle
- Install the replacement yourself or take it to an Urban Arrow dealer for free installation
Product photos
The agency's original wording
The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.
Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.
Official notice
https://www.cpsc.gov/Recalls/2027/Gazelle-USA-Recalls-Urban-Arrow-Cargo-Electric-Bikes-Due-to-Fall-HazardWant us to check the next one for you?
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