FDA-Device2026-10-14Class IIPROCESSING DEFECT

Beckman Coulter DxC 500 AU Clinical Chemistry Analyzer recalled for software configuration error causing incorrect test results

OTHERNationwide distributionMedical devices

What this means

Beckman Coulter DxC 500 AU Clinical Chemistry Analyzers have a software issue that can cause test units to revert to default settings without alerting the user. When this happens, the analyzer may report falsely elevated test results. The problem occurs when a user configures a test with custom units, then makes a subsequent configuration change on the System Configuration page.

  • Check if your analyzer is running software version 1.4.5 or earlier
  • Review recent test results for patients where you configured custom units
  • Contact Beckman Coulter for a software update or further guidance
  • Verify test unit settings on the System Configuration page before processing results
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The agency's original wording
Hazard

Beckman Coulter has identified a software issue affecting DxC 500 AU Clinical Analyzers when testing plasma samples. Following user configuration of a Clinical Chemistry test to use units different from the system default, a subsequent configuration change and activation of the draft configuration in the System Configuration page may cause the analyzer to revert the test units to the system default setting without notifying the user. The system does Pre-Review Reminders Include OII and CDRHRecallGroup@fda.hhs.gov in any discussions on change/elevation of recalls to Class I classification and situations involving additional public communications (FDA and/or firm issued). Post-Review Reminders Final Check: Ensure your documentation accurately reflects the final recommendation prior to signature. Complete CTS: Recall Product tab, Additional Recall Event Info, Regulation, and Act. Upload PDFs of Consult, Review Memo, and Classification Letter for Class I Recall in DocMan. [Click to enter extra reminder]To add reminders, type the reminder in the text field to the left then press the Tab key. Doc ID 03534.05.06 2 of 8 not provide a warning or notification to alert the user that the configured units have reverted to the default units. This issue can result in falsely elevated reported results.

Intended for
All ages
Illnesses reported
None reported
Sold states
Worldwide - US Nationwide distribution.
Affected count
146 US, 170 OUS
Manufactured in
250 S Kraemer Blvd, N/A, Brea, CA, United States
Products
DxC 500 AU Clinical Chemistry Analyzers: 1. AU w/out ISE, Part No. C63519 2. AU w/ISE, Part No. C63520

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-0084-2027

More Beckman Coulter recalls

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