FDA-Device2026-03-18Class IIPROCESSING DEFECT

Instrumentation Laboratory GEM Premier 5000 cartridges recalled for repeated ejection errors

OTHERNationwide distribution

Contact Instrumentation Laboratory about GEM PAK cartridges

Some GEM PAK cartridges for the GEM Premier 5000 blood analyzer are experiencing repeated error messages during startup that cause the cartridge to eject. This may delay test results and require inserting replacement cartridges. The affected cartridges are from specific lot numbers manufactured in late 2025.

  • Check if your GEM Premier 5000 uses one of the affected lot numbers (251111O through 251230P)
  • Contact Instrumentation Laboratory if your device is affected
  • Monitor for repeated cartridge ejections during warm-up
  • Plan ahead for potential delays in test turnaround times
Hazard

Confirmed customer complaints indicating that GEM PAKs (cartridges) for the GEM Premier 5000 may experience an increased incidence of Process Control Solution Not Detected (PCSND) errors during warm-up, including consecutive occurrences, resulting in GEM PAK ejection and requiring insertion of a new GEM PAK. iQM2 is an active quality process control program designed to provide continuous monitoring of the entire testing process. Thus, if a GEM PAK completes AutoPAK Validation following warm-up, it may remain in use. Consecutive GEM PAK ejections during warm-up may prolong turnaround times, potentially delaying results. In such cases, patient management may require reassessment once results are available. While many GEM PAKs continue to perform as intended, consecutive ejections may increase the likelihood of operational disruption, highlighting the importance of advance planning where feasible to help minimize impact.

Sold states
Worldwide distribution - US Nationwide and the countries of Argentina, Austria, Australia, Belgium, Bulgaria, Brazil, Belarus, Switzerland, Canada, Chile, China, Colombia, Czech Republic, Germany, Denmark, Dominican Republic, Ecuador, Estonia, Spain, Finland, France, United Kingdom, Georgia, Greece, Guatemala, Hong Kong, Croatia, Hungary, Indonesia, Ireland, Israel, India, Italy, Jordan, Japan, South Korea, Kazakhstan, Lebanon, Lithuania, Luxembourg, Latvia, Macau, Mexico, Malaysia, Netherlands, New Zealand, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Singapore, Slovenia, San Marino, South Africa, Thailand, Tunisia, Turkey, Uruguay, Uzbekistan & Vietnam.
Affected count
253 units
Manufactured in
180 Hartwell Rd, N/A, Bedford, MA, United States
Products
GEM Premier 5000; Part No. 00055430004.

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-1537-2026

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