FDA-Device2026-09-02Class IIPROCESSING DEFECT

FUJIFILM Synapse PACS software v7.4.310 recalled for inaccurate ruler measurements

OTHERNationwide distributionMedical devices

What this means

FUJIFILM Synapse PACS software version 7.4.310, used in radiological imaging systems, has a software issue that can cause the ruler measurement tool to display inaccurate values. This affects 6 units distributed across select US states and Australia. No injuries have been reported.

  • If you operate this system, verify you are using version 7.4.310 by checking your UDI or serial number against the list provided.
  • Do not rely on ruler measurements from this software version for clinical decisions without independent verification.
  • Contact FUJIFILM Healthcare Americas Corporation for a software update or corrective action.
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The agency's original wording
Hazard

Software issue may cause the ruler measurement to be inaccurate.

Intended for
Adults
Illnesses reported
None reported
Sold states
Worldwide - US Nationwide distribution in the states of NY, VA, KS, OR, OH, and the country of Australia.
Affected count
6 units
Manufactured in
81 Hartwell Ave Ste 300, N/A, Lexington, MA, United States
Products
FUJIFILM Synapse PACS software v7.4.310; radiological image processing system

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-3030-2026

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