NHTSA2026-08-14

Halcore Group 2025–2026 Horton ambulances recalled for touchscreen display failure risk

What this means

The touchscreen display in certain 2025–2026 Horton Type I, Type III, and Critical Care ambulances may stop responding or fail to power on. This prevents activation of exterior emergency lights and other critical equipment, reducing visibility to other drivers and delaying emergency response.

  • Contact Weldon customer service at 1-800-228-1161 or Halcore at 1-800-447-0343 to schedule a free firmware update and power line repair.
  • Owner notification letters will be mailed October 5, 2026.
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The agency's original wording
Hazard

A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.

Remedy

Weldon Division of Akron will update the firmware and repair the power line, free of charge. Owner notification letters are expected to be mailed October 5, 2026. Owners may contact Weldon customer service at 1-800-228-1161 or Halcore customer service at 1-800-447-0343.

Affected count
545
Products
2025 HORTON CRITICAL CARE TRANSPORT · 2025 HORTON TYPE I · 2025 HORTON TYPE III · 2026 HORTON CRITICAL CARE TRANSPORT · 2026 HORTON TYPE I · 2026 HORTON TYPE III

Official notice

https://www.nhtsa.gov/recalls?nhtsaId=26V533000

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