Ferrara 2025 KME Panther and Cinder recalled for display failure
The touch screen display in certain 2025 KME Panther and Ferrara Cinder emergency vehicles may stop responding to touch or fail to power on. This could prevent activating exterior emergency lights, fire fighting equipment and other emergency equipment. A loss of exterior lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash, and inoperative equipment can delay emergency response.
From the NHTSA notice · Read the official notice ↗
What to do
- Contact Ferrara customer service at 1-800-443-9006 to arrange the free firmware update and monitor system installation.
- Check for the owner notification letter Ferrara mailed on September 21, 2026, which covers this recall.
Is yours affected?
Compare your label or packaging with the recalled product.
- Products
- 2025 FERRARA CINDER · 2025 KME PANTHER
Details
- Units affected
- 2
- Recall number
- 26V709000
In the NHTSA's words
- Description
- Ferrara Fire apparatus, Inc. (Ferrara) is recalling certain 2025 KME Panther and Ferrara Cinder emergency vehicles. The display may stop responding to touch commands or fail to power on, preventing the activation of exterior emergency lights, fire fighting and other emergency equipment. A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.
- Hazard
- A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.
- Remedy
- Ferrara will work with Hale Products to update the firmware and install a monitor system, free of charge. Owner notification letters were mailed September 21, 2026. Owners may contact Ferrara customer service at 1-800-443-9006.