CPSC2026-06-16PHYSICAL HAZARD
Joolz Aer2 Car Seat Adapters recalled for fall hazard from improper attachment
FALLNationwide distribution
Joolz Aer2 Car Seat Adapters recalled for fall hazard
Joolz Aer2 Car Seat Adapters can fail to attach properly to Joolz Aer2 strollers, allowing the car seat to fall. The company has received one report of the adapters detaching. No injuries have been reported so far.
- Stop using the adapters immediately and detach them from your stroller.
- Locate the product identifier starting with NL311 on the inside of the adapter to confirm you have the recalled model.
- Register for a refund at http://joolzcarseatadapter.expertinquiry.com.
- Return the adapter set using the prepaid shipping label provided to receive a full refund.
Product photos
Hazard
The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
Remedy
Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.
Sold at
Bloomingdale's, Nordstrom, and specialty stores nationwide, and online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com from June 2025 to May 2026 for about $50.
Affected count
About 3,840 (In addition, about 148 were sold in Canada)
Injuries reported
The firm has received one report of the car seat adapters detaching from the strollers. No injuries have been reported.
Manufactured in
China
Remedy type
Refund
Products
Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller
Consumer contact
Joolz Customer Service Team toll-free at 888-943-4889 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://joolzcarseatadapter.expertinquiry.com or www.joolz.com and click "Product Recalls" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2026/Joolz-Recalls-Aer2-Car-Seat-Adapters-for-Strollers-Due-to-Risk-of-Serious-Injury-from-Fall-HazardDon't want to check this manually?
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