Securitas Healthcare Arial 900 MHz Call Station recalled for battery alert firmware failure
Check your Securitas Healthcare call station
Securitas Healthcare identified a firmware problem in certain Arial 900 MHz Call Station units (Model CSK200-900MR, Firmware 1.6.3) sold between January 2023 and June 2024. The affected units may fail to send a low battery alert to the wireless system before the battery dies, or may not send the alert at least 7 days in advance as designed. This could leave the call station without power when someone needs to use it.
- Check if your Arial Call Station serial number matches the affected list (search your device for the serial number starting with '000CCC0E')
- Contact Securitas Healthcare to confirm if your unit is affected and obtain a firmware update
- Do not rely solely on your call station until the firmware has been updated
Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.
Official notice
https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-1032-2026Don't want to check this manually?
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