FDA-Device2026-10-07Class IIPROCESSING DEFECT

Philips Ingenia Ambition MRI systems recalled for incorrect brain imaging data export

OTHERNationwide distributionMedical devices

What this means

Certain Philips Ingenia Ambition S and X MRI systems running software versions R11, R12, or R13 export brain diffusion tensor imaging (DTI) scans with incorrect directional data when using the Enhanced MR DICOM format. When this flawed data is processed by third-party software designed to map nerve pathways in the brain, the software cannot correctly reconstruct the imaging results.

  • If you operate an affected MRI system, contact Philips North America to identify your system's serial number against the recall list
  • Do not export DTI scans in Enhanced MR DICOM format until you receive guidance from Philips
  • Check the Philips service bulletin for software updates or alternative export methods
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The agency's original wording
Hazard

When exporting diffusion tensor imaging (DTI) scans from a MR system using the Enhanced MR DICOM format, the exports contain incorrect data (diffusion directions). If the Enhanced MR DICOM export is used in conjunction with third-party software for tractography (e.g. for mapping nerve fiber pathways in the brain), the software will not be able to correctly process the DTI data for reconstruction.

Intended for
Adults
Illnesses reported
None reported
Sold states
Worldwide distribution - Nationwide and the countries of Algeria, Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Dominican Rep, Ecuador, Egypt, Equator. Guinea, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Latvia, Lebanon, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mexico, Moldova, Monaco, Morocco, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Palestine, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Fed., Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Syria, Taiwan, Thailand, Tunisia, T¿rkiye, United Kingdom, Uruguay, Utd.Arab.Emir., Uzbekistan, Vietnam.
Affected count
422
Manufactured in
222 Jacobs St, Cambridge, MA, United States
Products
Ingenia Ambition S and Ingenia Ambition X.; Model number (REF): 1. 781359 (S), 2. 782108 (S), 3. 782139 (S), 4. 782159 (S), 5. 782194 (S), 6. 781356 (X), 7. 782109 (X), 8. 782138 (X), 9. 782160 (X), 10. 782195 (X); Software Versions: R11, R12 and R13;

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-3310-2026

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