FDA-Device2026-10-07Class IIPROCESSING DEFECT

Philips MR 7700 MRI system recalled for incorrect diffusion tensor imaging export data

OTHERNationwide distributionMedical devices

What this means

Certain Philips MR 7700 MRI systems export diffusion tensor imaging (DTI) brain scans with incorrect directional data when using the Enhanced MR DICOM format. This error can prevent third-party software from correctly reconstructing fiber tract maps used to plan brain surgery and diagnose neurological conditions.

  • If you operate or manage an affected MRI system, contact Philips North America for a software update or corrective instructions.
  • Do not rely on DTI exports from affected systems for clinical decision-making until the issue is resolved.
  • Check your system's model number (782120, 782153, 782155, or 782199) and software version (R11, R12, or R13) against the serial numbers listed in the official FDA notice.
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The agency's original wording
Hazard

When exporting diffusion tensor imaging (DTI) scans from a MR system using the Enhanced MR DICOM format, the exports contain incorrect data (diffusion directions). If the Enhanced MR DICOM export is used in conjunction with third-party software for tractography (e.g. for mapping nerve fiber pathways in the brain), the software will not be able to correctly process the DTI data for reconstruction.

Intended for
All ages
Illnesses reported
None reported
Sold states
Worldwide distribution - Nationwide and the countries of Algeria, Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Dominican Rep, Ecuador, Egypt, Equator. Guinea, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Latvia, Lebanon, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mexico, Moldova, Monaco, Morocco, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Palestine, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Fed., Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Syria, Taiwan, Thailand, Tunisia, T¿rkiye, United Kingdom, Uruguay, Utd.Arab.Emir., Uzbekistan, Vietnam.
Affected count
107
Manufactured in
222 Jacobs St, Cambridge, MA, United States
Products
MR 7700; Model number (REF): 1. 782120, 2. 782153, 3. 782155, 4. 782199; Software Versions: R11, R12 and R13;

Official notice

https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-3313-2026

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