NHTSA2026-09-28

Mack Trucks 2026–2027 Anthem and Pioneer recalled for braking software error

What this means

Certain 2026–2027 Mack Anthem and Pioneer trucks with tanker packages have a software error that miscalculates axle load. This can reduce braking performance, especially when towing smoothbore tanker trailers, making the truck require a longer distance to stop.

  • Check your vehicle identification number (VIN) at NHTSA.gov starting October 5, 2026, to see if your truck is affected.
  • Watch for an owner notification letter from Mack, expected by November 27, 2026.
  • Contact Mack customer service at 1-800-866-1177 to schedule a dealer appointment for the free software update.
  • Refer to Mack recall number SC0500 when contacting dealers or customer service.
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The agency's original wording
Hazard

Reduced braking performance can require a greater distance to stop, increasing the risk of a crash.

Remedy

Dealers will install new software to disable the dynamic trailer braking calculations, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0500. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on October 5, 2026.

Affected count
850
Products
2026 MACK ANTHEM AN (4) · 2026 MACK PIONEER PR (4) · 2027 MACK ANTHEM AN (4) · 2027 MACK PIONEER PR (4)

Official notice

https://www.nhtsa.gov/recalls?nhtsaId=26V620000

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