Mack medium-duty electric trucks recalled for false hill start message
Mack Trucks is recalling certain 2024-2026 Medium-Duty Electric (MDe) vehicles that were built with the hill start assist message incorrectly enabled. A false hill start assist message can lead to unexpected vehicle rollback on an incline, which increases the risk of a crash. The recall covers 151 vehicles, and no injuries have been reported.
From the NHTSA notice · Read the official notice ↗ · All Mack Trucks, Inc. recalls
What to do
- Contact a Mack dealer to have the dashboard notification software updated at no cost.
- Ask your dealer to add the correction to your owner's manual, also at no cost.
- Watch for the owner notification letter expected December 28, 2026, or call Mack customer service at 1-800-866-1177 (recall SC0502).
- After November 5, 2026, search NHTSA.gov by your vehicle identification number (VIN) to check whether your vehicle is included.
Is yours affected?
Compare your label or packaging with the recalled product.
- Products
- 2024 MACK MD (ELECTRIC) · 2025 MACK MD (ELECTRIC) · 2026 MACK MD (ELECTRIC)
Details
- Units affected
- 151
- Recall number
- 26V719000
In the NHTSA's words
- Description
- Mack Trucks, Inc. (Mack) is recalling certain 2024-2026 Medium-Duty Electric (MDe) vehicles that were incorrectly manufactured with the hill start assist (HSA) message enabled. A false hill start assist message can lead to unexpected vehicle rollback on an incline, increasing the risk of a crash.
- Hazard
- A false hill start assist message can lead to unexpected vehicle rollback on an incline, increasing the risk of a crash.
- Remedy
- Dealers will update the dashboard notification software and add a correction to the owner's manual, free of charge. Owner notification letters are expected to be mailed December 28, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0502. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 5, 2026.
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